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Help Zone

Help zone contains sections which describe our site capabilities, the conditions of using our site, and provide other useful information.
Most of our Jewellery is custom made, not mass produced and therefore delivery on out of stock items may take from 3 to 14 days. Once your order and payment has cleared, you will receive an email when the piece has been shipped.
If a piece is needed urgently, please email first about availability, or use the 'Contact us' page.

Bracelet sizes - Most bracelets can be made longer or shorter than the size shown in some of the descriptions. Please contact us know if you are not sure if a piece will fit and we can let you know if it is suitable or if we can make it to your size.  To measure your wrist you can use a measuring tape and wrap it around your wrist so it is against your skin and take note of where it meets.

Ring size conversion chart - Please go to www.ringsizes.co and look up your size in Australia and then look across to the American sizes which are the sizes I use.  If your size is within a quarter up or down, it will fit.

Please contact us if you are still unsure.

Happy shopping.